Are you concerned about your source documents?
by Julanne Williams

We think you should be…

Are you confident that the crucial information coming from patients, physicians, laboratories, providers and payers are being accurately entered into your EMR, EHR or other information or billing systems?

With an ever changing healthcare arena, there is increasing motivation for accurate data – from the patient, the providers you send your patients to as well as the payers. It’s good for everyone involved, especially your healthcare practice.

But all manual data entry processes, understandably, are error prone. And those inadvertent mistakes can be costly to both the patient (with regard to care and satisfaction) and the provider (with regard to expense and reimbursement).

Think for a moment of how many times you, or one of your staff, have found (or thought you found) data entry errors within an electronic record?

And at those times, were you easily able to go back to the source document and confirm that the data within the patient’s record or information/laboratory/billing system was accurate?

If you were not easily able to (or could not) confirm the data was erroneous, you’re missing out on an industry standard quality assurance solution. Every time one of your staff accesses and reviews a record, there is an opportunity to ensure the quality of the information contained within your records. Your highly trained knowledge workers can typically spot an inaccuracy ‘a mile away’!

Doesn’t it make sense to put the source of the data at their fingertips so that data entry errors can be corrected to make your electronic records precise for all involved? If five workers handle that record, there are five opportunities for a quality assurance check. And if the source documents are easily accessible, those workers are apt to check the data and confirm it is correct.

Your records are either or some combination of:



An analog document is basically a hard copy – paper.


A digital document is an image file that stores the digital data in a format like a PDF.


An electronic record is any electronic content obtained via manual data entry from forms (analog or digital) or uploaded from other electronic forms (think 835 or HL7 file). Note that somewhere along the line, someone manually data entered that content from a form.


Freedom’s RICAR records can be accessed in 3 seconds or less…

There is no better way to keep your content accurate, compliant and secure than to retain your source documents. You’ll reduce error rates, minimize time spent on corrections or searching for accurate information, all while improving revenue collection and adhering to legal requirements.

What is your quality assurance initiative or program? Does it offer a return on investment?

Doesn’t it make sense to speak to a Freedom representative and see for yourself how easy quality assurance can be implemented and how it will actually pay for itself?

If you would like more information contact one of our electronic document management specialists at 734.327.5600 or email: