Category Archives: Enterprise Content Management

Top 10 Things Your Document Management Software Can Do
by Julanne Williams

Are you taking full advantage of your document management software?

Well, you should be. At some point in time you saw the value of implementing a quality document management system.  You were excited to be rid of all the paper and thrilled at the increased and improved speed with which work flowed through your organization.

But are you taking full advantage of all that a DM/ECM software like Freedom’s RICAR can do for you?

After recent conversations with a few customers who said things like “I didn’t know I could do that!”, and “How quickly can we add that auditing feature?”, I decided in the spirit of a New Year, it was time to share!  So below is a list of the top 10 things you may not have realized your Freedom document management software can do. It’s the gift that keeps on giving! If you take advantage of all of them you’ll receive the gift of improved processes, reduced turn-around times, improved quality control, and our favorite – return on investment. Happy 2017!

Top 10 things you may not have realized your document management software can do

  1. Review User Productivity in Real Time – From your desktop! Monitor and tracking team members means better quality control with FreeWf. Track actions by each user; every time a document is scanned, opened, routed, edited.

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Simplify and Automate with ECM
by Julanne Williams
Major hospitals and laboratories are seeing the benefits 
Join the other major hospitals and laboratories and take your healthcare to the next level by looking to your other line of business applications to interface with an enterprise content management (ECM) software. It typically is going to be a Health Level 7 (HL7)  file. By doing so, all the information (requisitions, EOB’s, claims) that are coming to you can be automatically indexed and used by a quality ECM software to perform rules-based routing of documents for workflow.
With a rules and roles based system like RICAR, you determine the rules – workflow action and trigger time. The benefit of moving to a RICAR workflow system is: 

  • Reduction in Errors (no more manual data entry) ensures record completeness.
  • Increased Efficiency – requisitions, EOBs move seamlessly.
  • Expedites Billing Process – claims can be processed quicker.
  • No more Lost Requisitions – lost paper requisitions can be regenerated from electronic orders.
  • Revenue Increases – No more lost requisitions that are written off to bad debt.
  • Automate RCM
To learn more about how your healthcare system or laboratory can benefit from ECM visit  website or watch a demo.
Path to a Better Patient Experience
by Julanne Williams

Are you struggling with managing your claims?
Do you find that your staff is spending an exorbitant amount of time handling patient correspondence and explanation of benefits (EOB’s)? Are your patients experiencing long hold times as they call to inquire about outstanding bills?

Move your data closer to the end-user — your patient. As you do, watch it become a much more simplified practice, as you move away from batch processing.

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